Terms

The online store operates at www.anax-controls.com under the terms and conditions set out below. Use of the online store requires the unconditional acceptance of all of the following terms and conditions.
Identity of the business

Hydronic P. Co. has an online store for the display and distribution of products via the Internet. The online store operates at www.anax-controls.com under the terms and conditions set out below. Use of the online store requires the unconditional acceptance of all of the following terms and conditions. If the user disagrees with some or all of the terms of use of the online store, he / she must abstain from using it, otherwise he / she declares that he / she has unconditionally accepted all terms and conditions of operation.

Terms and Changes

Hydronic P. Co. reserves the right to modify or renew unilaterally terms and conditions of transactions. Any such change will be disclosed through this e-shop website. It also reserves the right to change the content of the web site (notably price, availability, photo, description, etc.) without prior notice. It is clarified that the change of terms does not include orders you have already made.

Information and products provided

Hydronic P. Co. is committed to the quality, completeness and validity of the information provided on its web sites, subject to any technical or typographical errors that can not be predicted or inadvertently occurred or the site has been ruled out for reasons of force majeure. At the same time, it reserves the right to change the content of the site, without prior notice at any time and these changes become effective from the moment of their realization and direct publication on the Internet.

User responsibility

the users of the Hydronic P. Co. online store declare and accept that they will not use it as well as its contents, in any illegal, immoral, offensive and malicious way. They also declare that the information provided by them during the use of the online store and its contents is absolutely accurate and correct. The online store of www.anax-controls.com is not responsible for any technical problems that may arise to users when they attempt access to the site and are related to the operation or compatibility of their own infrastructure using of the website. Finally, they declare that they assume any responsibility for the use of their online store and account by unauthorized people, and the compensation for any damage caused by such use to Hydronic P. Co. and any other partner.

Limitation of responsibility

Hydronic P. Co. is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users / customers for any damages that may arise from the execution or not of their order. At the same time, it is not responsible for any direct or indirect, positive or consequential damages (including  lost profits, business disruption, loss of data, loss of clientele, etc.) that arise in connection with the operation and / and the use of the online store. Customers are solely responsible for the evaluation and selection of the products and services offered by the website and www.anax-controls.com assumes no responsibility with respect to the correctness of user choice or any incompatibilities between products – software – services provided by it. Goods are transported on behalf of and under the responsibility of the customer if required. Hydronic P. Co. is not responsible for defects or poor quality of third-party products available to its customers because the merchandise is shipped from their suppliers and / or manufacturers packed in closed boxes. In the event of a defective product, you must contact a Hydronic P. Co. representative, and you will be directly serviced by replacing the defective product or by taking back your money (see Returns). Finally, Hydronic P. Co. is not committed to the availability of the products as mentioned in the online store but has the responsibility to inform users if the availability of a product ordered is different from the one stated on the website.

Intellectual property rights

The website www.anax-controls.com is the official website of Hydronic P. Co.. All the content of the websites posted by Hydronic P. Co., including images, graphics, photographs, designs, texts, services and products, are the intellectual property of Hydronic P. Co. and are protected under the relevant provisions of Greek law, European law and international contracts. The names, images, logos and distinctive features representing Hydronic P. Co. and / or its online store and / or third parties affiliated with them as well as their products or services are trademarks and distinct features of Hydronic P. Co. and / or of https: //www.anax-controls.com or the third party above and are protected by Greek, Community and international trademark laws and industrial and intellectual property and unfair competition.

In any case, their appearance and exposure to https://www.anax-controls.com should in no way be construed as a transfer or assignment of a license or right of use Transactions

Hydronic P. Co. operates in accordance with the legislation governing distance contracts, ie Law 2251/1994 on Consumer Protection, and in particular Articles 3, 3a, 3b, 3d-3y, which define the conditions and procedure to be followed to be followed in the case of a distance contract, as well as any other relevant article of the above law.

Availability

In cases where the products you have ordered are not available, you will be informed by e-mail or by telephone about the exact delivery time. If you agree to the new delivery time, you must inform us by e-mail or fax that you are aware and wish your order to remain active. If your new order fulfillment does not meet your order, it will be canceled.

Force majeure

If for reasons of force majeure (eg bad weather, strikes, etc.) we cannot deliver the products or services within the specified time, we will let you know if you wish, under these circumstances, to complete your order.

Order cancellation

An order may be canceled in the following cases:

Before ordering, during the online ordering process, you can remove the quantities of products from your shopping cart by clicking the delete button and then updating it. At the same time, you can change the quantity of products you have selected to zero.
If the online order has been completed but the product has not yet been shipped to your site you can call 00302461027345 and one of our partners will be responsible for canceling your order.

Product returns

If you wish to return the products you purchased because you are not happy or do not fully satisfy you, you are entitled to do so within 14 days of the date of receipt of the order. The products should be in the condition you received them, without unpacking their packaging and accompanied by the proof or sales invoice. In this case, you will only be charged for the cost of returning the products. The company is not responsible for damages that may arise in the products during the return process. Immediately upon receipt of the products for return and after making sure that their packaging is in excellent condition and that the product has been sold by our company, we will contact you with a representative so that you can arrange the way you wish, in order for you to return the money. The refund will be completed within 15 days from the date of receipt of the returned product from our company. If you want to return products that have a problem with their operation and are covered by a warranty, then the product and its support department will be contacted and will inform you about the repair of the product or its replacement – if this is not repaired. This is not the case if the problem product is covered by a warranty directly from the manufacturer or its agent. In any case, before returning products for any reason, please contact your customer service department.

Prices of products sold

The prices quoted exclude tax (VAT)..

Security

Hydronic P. Co. recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All the information that relates to your personal information and your transactions are secure and confidential.

Privacy

Hydronic P. Co. is committed to the protection of personal data, users of the site and its customers by complying with Law L.2742 / 97 on the protection of the processing of personal data. Your personal information is requested, recorded and used only for your convenience by the company’s online store. Your personal information will not be given to other companies or entities in any way without your permission, and under the Privacy Act you can access them whenever you wish. Finally, Hydronic P. Co. allows any user who wishes no longer to use the website and the services provided by him to submit a deletion request from his file. In this case the user’s personal data and data are deleted and are no longer used.
Newsletters

Hydronic P. Co. sends emails at regular intervals. Hydronic P. Co. is not responsible if newsletters do not deliver to their destination, although they make every effort to deliver their ISPs (Internet Service providers). The newsletter may end up in the spam folder, so please check regularly that it is not stored there.

Hydronic P. Co.